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We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

The main responsibilities of the position include:

• Deal with client's inquiries via live chat, email and telephone
• Perform personal clientele analysis and take actions as required
• Handle client inquiries appropriately and ensure that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results

Main requirements:

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Fluent Arabic speaker with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

Benefit from:

• Attractive remuneration package
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You:

• Let's Connect - Intro Chat with Talent Acquisition
• Deep Dive - First Interview with Your Future Team
• Speak Your Strength - Language Proficiency Check
• Show Your Skills - Live Technical Session