Single Job

Advance Career, on behalf of our client, a Financial Services Company with offices in Limassol, is seeking to recruit a Retention Agent.

Responsibilities:

• Building and maintaining relationships with new and existing clients
• Ensuring customer satisfaction through professional communication
• Promoting the company’s products and services in an effective manner
• Handle client inquiries and ensure that high level service is provided
• Perform personal clientele analysis and take actions as required
• Ensure compliance with the company’s legal guidelines and compliance procedures
• Contribute to the team effort by achieving targeted results
• Cooperate effectively with other departments as necessary

Qualifications:

• Degree in a business-related field will be a plus
• At least 1 year previous experience in Retention or similar position in a financial services company is a must
• Fluency in English is a must
• Knowledge of  French or Italian, will be considered an advantage
• Excellent negotiation skills
• Outstanding communication and interpersonal skills
• Dynamic and innovative
• Self-motivated and target oriented
• Strong computer literacy

Benefits:

• An attractive remuneration package will be offered to the successful candidate.