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As an Account Manager, you will be responsible for building and maintaining strong relationships with new and existing clients, ensuring high client satisfaction, retention, and growth.

Responsibilities

• Source and develop new client leads
• Drive new account sales by demonstrating the benefits of the company’s products and services
• Introduce new client business to achieve or exceed monthly targets
• Convert leads into sales; ensures high quality interaction with potential clients
• Ensure an adequate communication system and client satisfaction with regards to their needs and interests, providing sales representation
• Generating and retaining clients and following up on client matters
• Serves as the lead point of contact for all customer account management matters
• Identify business opportunities, and potential clients and negotiate in order to create profitable accounts
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate with sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed.

Requirements

• Bachelor’s degree in Business Administration or any related field
• 4+ years in the forex industry
• Native Japanese, fluent in English
• Computer literacy with good command of Google apps
• Ability to work under pressure, face constant challenges, adapt to changes
• Keep pro-active position in running a business
• Ability to travel when required.