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CareerFinders, on behalf of our client, a regulated Investment Firm with offices across Cyprus, we are seeking to recruit an IT Support Specialist to join their growing teams

CareerFinders, on behalf of our client, a regulated Investment Firm with offices across Cyprus, we are seeking to recruit an IT Support Specialist to join their growing teams based across Limassol and Nicosia. As an IT Support Specialist, you will be responsible for providing comprehensive technical support, managing network infrastructure, administering VoIP and CRM systems, and ensuring the day-to-day functionality of all IT operations for our client. We are seeking applicants who are educated to degree level in a relevant field, who possess approximately 2+ years of previous experience in a relevant role. You will need to hold proven knowledge of technologies including VoIP Systems, CRM Platforms, Firewall & Network configurations, Windows OS, Microsoft 365 and Active Directory. This role requires the successful applicant to work 3 days per week onsite in Limassol, and 2 days per week onsite in Nicosia. An attractive remuneration and benefits package is on offer which includes a 13th salary, and medical insurance.
 

Key Duties/Responsibilities:

• Provide hands-on IT support to employees across both Limassol and Nicosia Offices (hardware, software, network troubleshooting).
• Install, configure, and maintain VoIP systems (3CX, Asterisk).
• Administer and support CRM platforms, ensuring system performance and access management.
• Monitor and maintain firewalls and network infrastructure to uphold security and compliance.
• Maintain and troubleshoot workstations, printers, and network-connected devices.
• Handle software installations, upgrades, and ensure all systems run efficiently.
• Document IT processes, configurations, incident resolutions and create user-friendly technical guides.
• Collaborate with external vendors and service providers when needed.

Key Skills/Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Network Engineering, or a related field.
• 2 years of relevant experience.
• Proven knowledge of:
  • VoIP systems (setup, maintenance, troubleshooting)
  • CRM platforms (experience with Forex CRMs is an advantage)
  • Firewall and network configuration (e.g. Fortinet, MikroTik)
  • Windows OS, Microsoft 365 and Active Directory
• Strong problem-solving skills and the ability to diagnose and resolve technical issues independently.
• Ability to manage multiple tasks efficiently and handle IT operations independently.
• Excellent English communication skills.
• Ability to prioritize tasks effectively and manage time across multiple locations.
• Willingness to work onsite 3 days per week in Limassol and 2 days per week in Nicosia.

Key Benefits: 

• Attractive salary based on skills and experience.
• 13th Salary.
• Medical Insurance.
• Professional development opportunities and continuous learning.