Single Job

Your Daily activities as a Customer Support Agent will be:

• Client support (Phone, Chat, Email)
• Checking website content
• Content translations
• Control the pending applications
• Request documents from the clients
• Resolve tasks from the Compliance department
• Retention
• Cross-sell
• Upsell
• Additional tasks from Team Lead

Requirements:

• Willingness to work with clients
• Willingness to work in French working hours (9 am - 8 pm EET)
• English language B2 and higher
• French language C1-C2 or native
• PC and MS Office knowledge Forex knowledge (would be good to have, but not mandatory)

We are glad to offer:

• Meaningful and impactful role within a regulated global fintech company.
• Competitive salary, bonus schema related to the company financial results.
• Amazing personal growth experience
• Professional and personal development in a very dynamic and multicultural environment.