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Technical Support Engineer (VAC-B2461)

  • Limassol, Cyprus
  • Job id : 339620782
  • Specialism : IT
  • Post Date: May 15, 2024
  • Expires In : 24 Days
  • Apply Before: July 31, 2024
  • Applications 0
  • Views 580
Job Overview

A well-established forex company in Limassol is looking for an experienced Technical Support Engineer.

 

Responsibilities:

  • Manage and maintain trading platforms (MT4 / MT5)
  • Manage and maintain aggregation engines (XCore / FXCubic / Centroid / OneZero)
  • Manage and maintain 3rd party solutions (CRM / MAM / PSP)
  • Provide 2nd level of technical support (internal / external)
  • Manage and execute technical onboarding of clients (Professional and API)
  • Work closely with the IT department to manage and maintain the Trading Platform Infrastructure
  • Work closely with the Dealing department to deliver trading solutions based on business requirements Work closely with the Backoffice department to manage and maintain CRM and Payment Solutions 
  • Document internal facing digital content on trading ecosystem supporting the Companies products and offerings as well as internal training material where necessary 

 

Qualifications:

  • 2 years’ experience within the FX and/or FinTech industries
  • Proven working knowledge of MT4 and MT5 trading platform
  • Proven working knowledge of at least one of the following aggregation engines: PrimeXM / FXCubic / Centroid / OneZero 
  • Proven working knowledge of FIX API and FIX protocol
  • Above average computer knowledge and technical skills
  • Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce 
  • Skilled in multi-tasking and strong attention to details
  • Use of multiple systems/applications at once
  • Analytical and troubleshooting skills

 

Working hours:

  • The working hours 8-9:30 to 17:00 – 18:30 (flexible, 8 hours per day). This is an onsite job.

 

Salary:

  • The company is offering a salary of 2,500 – 3,000 Euros gross based on skills and experience, medical insurance, provident fund and lunch allowance

 

Are you interested in this position?

Apply by clicking on the “Apply Now” button below.

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Technical Support Engineer (VAC-B2461)

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Employer
StaffMatters Recruitment Specialists
StaffMatters Recruitment has numerous clients across Cyprus who trust us with finding and introducing potential candidates to them for their job vacancies. These clients vary from foreign exchange companies, to legal firms, auditing firms, IT companies, retailers, insurance companies, oil & gas
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