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Japanese-speaking Customer Support Agent (VAC-B20889N)

This job has been Expired
Job Overview

Our client is a well-established CySEC regulated CFD and Forex Broker looking to hire a Japanese Customer Support Agent to join their team based in Limassol. 

 

Responsibilities:

Dealing directly with clients inquires via live chat, email and telephone

Assisting with the process of obtaining client documentation

Handling calls and incoming requests from clients

Coordinating with the sales team and other relevant departments to properly and effectively assist clients

Informing the clients about company’s KYC procedures

 

Requirements:

Fluent in Japanese & English  written & verbal

Customer service oriented

Excellent communication skills- written & verbal

Previous experience in the Forex industry

Prior experience in a similar position

Knowledge of MT4 platform

IT literate preferably Microsoft Office

Remuneration packages

Available to work with shifts 

 

Benefits:

Opportunity for self-development and career advancement

Rewards based on overall performance

Working within a multicultural, friendly and highly motivating environment

An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

 

Interested in this position?

Apply by clicking on the “Apply now” button below.

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Employer
This job has been Expired
StaffMatters Recruitment Specialists
StaffMatters Recruitment has numerous clients across Cyprus who trust us with finding and introducing potential candidates to them for their job vacancies. These clients vary from foreign exchange companies, to legal firms, auditing firms, IT companies, retailers, insurance companies, oil & gas