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IT Support Technician

Job Overview

Responsibilities:

  • Prepare new user accounts and machines.
  • Install and maintain computer hardware/software components on users’ pcs.
  • Ensure that Operating systems and other products are updated/patched to ensure security at user level.
  • Replace faulty parts or systems as required.
  • Provide end user support and being first point of contact for error reporting.
  • Provide guidance to users on how to operate software and computer equipment.
  • Maintain software/hardware inventory list.
  • Maintain and administer Telephony along with the network team.
  • Maintain IoT equipment (including video conference, printers etc.).
  • Work closely with other teams to troubleshoot and fix system/networking issues.
  • Log IT support calls in Jira Ticketing system and update tickets accordingly.
  • Administer Company’s Physical access system.
  • Review and maintain technical documentations.
  • Performing any other activity assigned occasionally.

Requirements:

  • University Degree in Computer Science or other IT related field.
  • Excellent command of the English language.
  • Previous experience in a similar position for 1-2 years.
  • Knowledge of Microsoft Windows operating systems.
  • Understanding of computer hardware equipment.
  • Knowledge of Windows Active Directory.
  • Good understanding of Office365 apps (including Word, Excel, Outlook, Teams etc.)

Benefits:

  • Competitive salary including a 13th salary
  • Relocation package (if applicable)
  • Visa arrangements for the employee and family members (if applicable)
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Discount card for several services and products

Are you interested in this position?

Apply by clicking on the “Apply now” button below.

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Employer
FX PRO
Ever since our establishment, FxPro has successfully expanded to serve retail and institutional clients in more than 170 countries - and we are still growing. FxPro offers Contracts for Difference (CFDs) on 6 asset classes: Forex, Shares, Spot Indices, Futures, Spot Metals and Spot Energies. We prov