Global Head of Risk & Payment Operations

  • Limassol, Cyprus
  • Limassol, Cyprus
  • Specialism : Accounting, Financial Officers, Payroll, Risk Managers
  • Post Date: June 8, 2021
  • Expires In : 20 Days
  • Apply Before: July 8, 2021
  • Applications 2
  • Views 635
Job Overview

CareerFinders, on behalf of our client, an International Financial Services Company, we are seeking to recruit a Global Head of Risk & Payment Operations to join their expanding team based in Limassol. The successful applicant will possess a minimum of 7+ years of relevant professional experience in a similar role within the Forex/Crypto/iGaming industry and speak excellent, fluent English.


Role Overview:
This role sits on the Management Board and reports directly to the CEO. The Global Head of Risk and Payment Operations is responsible for building and executing the strategy to develop the Payments and Risk Management functions of the Group. This role will lead and manage payment and risk operations both strategically and operationally to deliver the full cycle of development and operational activities to support existing and new business opportunities. The Global Head of Risk and Payment Operations will work closely with existing external providers managing those relationships as well as identifying new technologies and strategic partnerships for future business development opportunities. Internally the role will work closely with Product and development to deliver new technical solutions, Compliance, Sales and Marketing contributing to the development of existing markets and new market entry strategies whilst maintaining regulatory and scheme compliance.
Key Duties/Responsibilities:

  • Conceptualise, design and implement the strategic plan for Payments and Risk Operations.
  • Development and management of relationships with service providers, acquiring banks, PSP’s, technological partners etc. including identification/evaluation of vendors, negotiation of commercial terms, onboarding and contracts.
  • Leadership and operational management of the department consisting of the following teams:
    • Products
    • Risk
    • Payments
    • Financial Customer Support
  • Implement, monitor and report against financial, operating and productivity objectives/KPI’s ensuring both departmental and team targets are met.
  • Lead product development activities to upgrade the payments products, improve fraud prevention tools and mechanisms as well as product improvements based on data, client feedback, regulations, technologies and innovations, data analysis and financial limitations.
  • Establish and conduct regular audits of fraudulent activity, blocked/limited transactions and/or accounts, implement Anti-fraud and Anti-Money Laundering controls.
  • Oversee reconciliation of all payments, deductions and charges, inwards and outbound to ensure accuracy, mitigate against payment errors and confirm correct charging.
  • As budget owner, contribute and manage department budget, implement cost controls and optimisation of resources.
  • Report on department activities and performance to key management and Executive Board.
  • Key liaison for internal and external stakeholders, for all payment and risk management related topics.

Key Skills/Experience:

  • University Degree in Business, Finance, Economics, Risk or any other relevant field.
  • 7+ years’ experience in a Payments role, with at least 5 years in a people management position.
  • Forex, Crypto, iGaming (online casino, sports betting) experience is essential.
  • Significant experience working with both card and alternative payment systems internationally with emphasis on Europe, RU/CIS, LATAM and Asia.
  • Substantial payments industry network / connectivity – proven track record creating and retaining relationships with PSPs.
  • Strong understanding of card scheme rules and regulations, the payments acceptance process and systems involved in the process.
  • Strong leadership and people management skills with the ability to grow diverse remote teams.
  • Ability to review situations from both a business and risk management perspective.
  • Experience managing anti-fraud, product development and reconciliation function.
  • Experience of development and implementation of payment solutions across multiple jurisdictions and brands.
  • Strong attention to detail and problem-solving skills.
  • Effective planning, prioritization and time management acumen.
  • Passion for continuously learning about new technology.
  • Good interpersonal and negotiation skills.
  • Fluent English language skills both verbal and written.

Interested in this position?

Apply by clicking on the “Apply now” button below.

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