Global Head of Payment and Risk Operations (VAC-B20456M)

  • Limassol, Cyprus
  • Limassol, Cyprus
  • Job id : 901710578
  • Specialism : Risk Managers
  • Post Date: June 8, 2021
  • Expires In : 20 Days
  • Apply Before: July 8, 2021
  • Applications 0
  • Views 579
Job Overview

Our client is a leading international CySEC Licensed Forex Trading Company in Limassol. They are looking for an experienced Global Head of Payment and Risk Operations. In this role you will be part of Board of Management and you will report directly to the CEO of the group. The Global Head of Risk and Payment Operations is responsible for building and executing the strategy to develop the Payments and Risk Management functions of the Group. This role will lead and manage payment and risk operations both strategically and operationally to deliver the full cycle of development and operational activities to support existing and new business opportunities.


The Global Head of Risk and Payment Operations will work closely with existing external providers managing those relationships as well as identifying new technologies and strategic partnerships for future business development opportunities. Internally the role will work closely with Product and development to deliver new technical solutions, Compliance, Sales and Marketing contributing to the development of existing markets and new market entry strategies whilst maintaining regulatory and scheme compliance.



Conceptualize, design and implement the strategic plan for Payments and Risk Operations

Development and management of relationships with service providers, acquiring banks, PSP’s, technological partners etc. including identification/evaluation of vendors, negotiation of commercial terms, onboarding and contracts

Leadership and operational management of the department consisting of the following teams:

· Products

· Risk

· Payments

· Financial Customer Support

Implement, monitor and report against financial, operating and productivity objectives/KPI’s ensuring both departmental and team targets are met

Lead product development activities to upgrade the payments products, improve fraud prevention tools and mechanisms as well as product improvements based on data, client feedback, regulations, technologies and innovations, data analysis and financial limitations

Establish and conduct regular audits of fraudulent activity, blocked/limited transactions and/or accounts, implement Anti-fraud and Anti-Money Laundering controls

Oversee reconciliation of all payments, deductions and charges, inwards and outbound to ensure accuracy, mitigate against payment errors and confirm correct charging

As budget owner, contribute and manage department budget, implement cost controls and optimisation of resources

Report on department activities and performance to key management and Executive Board

Key liaison for internal and external stakeholders, for all payment and risk management related topics



Degree in Business, Finance, Economics, Risk or any other relevant field

7+ years’ experience in a Payments role, with at least 5 years in a people management position

Forex, Crypto, iGaming (online casino, sports betting) experience is essential

Significant experience working with both card and alternative payment systems internationally with emphasis on Europe, RU/CIS, LATAM and Asia

Substantial payments industry network / connectivity – proven track record creating and retaining relationships with PSPs

Strong understanding of card scheme rules and regulations, the payments acceptance process and systems involved in the process

Strong leadership and people management skills with the ability to grow diverse remote teams

Ability to review situations from both a business and risk management perspective

Experience managing anti-fraud, product development and reconciliation function

Experience in development and implementation of payment solutions across multiple jurisdictions and brands

Strong attention to detail and problem-solving skills

Effective planning, prioritization and time management acumen

Passion for continuously learning about new technology

Good interpersonal and negotiation skills

Fluent English language skills both verbal and written to IELTS Level 7 (CEFR Level C1)

Passionate about Blockchain and Cryptocurrency technology is a plus

German, Spanish, Russian, Chinese skills are a plus


The working hours are from 9am to 6pm or 10am to 7pm (to be discussed)


Interested in this position?

Apply by clicking on the “Apply now” button below.

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StaffMatters Recruitment has numerous clients across Cyprus who trust us with finding and introducing potential candidates to them for their job vacancies. These clients vary from foreign exchange companies, to legal firms, auditing firms, IT companies, retailers, insurance companies, oil & gas