Job Overview
Reference Number: GR_CCODE1020
The main responsibilities of the position include:
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent German speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Interested in this position?
Apply by clicking on the “Apply now” button below.
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Employer
XM
Big, Established and ExperiencedWith over 3,500,000 clients since it was founded in 2009, XM has grown to a large and well established international investment firm and has become a true industry leader.
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