Our client, a CySEC Regulated FX Company based in Limassol, is looking to hire a candidate to fill the position of German or English Customer Support.
- Responding to client queries relating to account management
- Provide client support including technical, operational.
- Responding to incoming inquiries from clients via email, live chat and telephone in a timely and professional manner
- Build on Client relationship management
- Assisting in the implementation of new procedures and processes.
- Adhere to revisions to existing compliance practices and procedures
- Co-operation and participation with ongoing training program
- Interacting with other departments as necessary to meet client’s needs
- Maintaining professionalism at all instances
- Fluency in English. German skills are big advantage
- Previous experience in a Customer Support role in FX will be considered an advantage
- Attention to details and quality of work
- European citizenship
- Client facing experience
- Genuine interest in financial markets
- Basic IT troubleshooting skills.
- Ability to perform in a fast-paced environment
The working hours are 9am-6pm / 10am-7pm for the first months and then it will be 12pm – 9pm 3 to 4 times a week and the other days 9am-6pm / 10am-7pm
Interested in this position?
Apply by clicking on the “Apply now” button below.
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