Funding Support Specialist (Forex) – Limassol

  • Limassol, Cyprus
  • Specialism : Financial Officers
  • Post Date: March 6, 2023
  • Expires In : 16 Days
  • Apply Before: April 6, 2023
  • Applications 0
  • Views 575
Job Overview

Advance Career Ltd, on behalf of our client a well-established global Forex and CFD Broker seek to recruit a Funding Support Specialist to join the team in Limassol:


  • Validating and executing transactions from CRM (deposits, withdrawals, transfers) via different payment channels.
  • Validating and executing manual transactions when required.
  • Reporting large transaction requests to Compliance and Dealing.
  • Liaise with other departments to escalate and resolve any Funding issues.
  • Monitor Deposits and implement fraud prevention procedures and resolve chargeback disputes.
  • Following transaction inquiries/requests via the company’s communication channels.
  • Following up pending cases (funding related) that may reach the Backoffice.
  • Investigating and resolving any discrepancies in payments by communicating with banks and processors.
  • Assisting PSPs by providing sufficient information (transaction details, error messages, screenshots captured by customers) to carry out investigation on their side.
  • Applying Daily and Monthly Reconciliation processes.
  • Reconciliation of automated and manual transfers.
  • Following up with Funding email flow.
  • Following up with any task requested by the Head of Funding.
  • Cooperating and assisting other Departments on understanding client funding issues.
  • Any other duties reasonably required for the role.


  • University degree in finance/Economics or a related field
  • 1 year industry experience in a similar role.
  • Previous experience with Cashiers such as Praxis & Bridgerpay would be desirable.
  • The ability to speak in Spanish and/or Mandarin/ Vietnamese would be desirable.
  • Strong analytical, prioritization and organizational skills
  • Excellent IT skills
  • Accuracy, precision, and attention to detail
  • Independent, self-motivated, with ability to adapt and be flexible in a team environment.
  • Ability to demonstrate good judgement and decision making.
  • Fluency in English written and spoken
  • Flexible to work shift patterns


  • An attractive remuneration package will be offered to the successful candidate


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Funding Support Specialist (Forex) – Limassol

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Advance Career
With our headquarters in Limassol, Cyprus, Advance Career Ltd provides superior recruitment services for both locally based and international companies within the domestic sector. Advance Career brings a fresh and innovative approach to recruitment services, acting as liaison between the candidate a