Job Overview
Our client, a regulated investment company committed to the highest business standards, is seeking French-Speaking Retention Managers to join their dynamic team. If you are a native or fluent French speaker with experience in a similar role, this is your opportunity to join a thriving, growth-oriented company offering rewarding compensation for top performers.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with new and existing clients, ensuring exceptional customer satisfaction.
- Customer Support: Provide clients with accurate product and service information while assisting them with inquiries and troubleshooting.
- Product Promotion: Effectively promote the company’s products and services.
- Market Awareness: Stay updated on daily trading market conditions to guide and support clients effectively.
- Operational Efficiency: Oversee account openings, document verification, and ensure compliance with company procedures.
- System Guidance: Assist clients in understanding and using the company’s trading platform.
About You:
To succeed in this role, you should possess the following:
- Language Skills: Native or fluent in French, with strong proficiency in English.
- Experience: Previous experience in a similar role is a must.
Skills:
- Ability to excel in a fast-paced, dynamic environment.
- Strong multitasking and organizational skills.
- Excellent Communication and Interpersonal skills
- A results-driven mindset with the ability to meet sales targets.
- High ethical standards and a willingness to learn and grow.
What We Offer for the successful candidates:
- Competitive Salary: A competitive fixed salary plus other incentives, allowing top performers to flourish
- Career Growth: Opportunities to enhance your career in a dynamic, regulated investment company.
- Comprehensive Benefits: professional development support.
- Supportive Environment: Join a team that values innovation, collaboration, and client success.
If you are a motivated professional with a passion for client success and an interest in financial markets, we want to hear from you! Apply now to join a team where your skills and ambitions can thrive.
