English-Speaking Customer Experience Officers

This job has been Expired
  • Limassol, Cyprus
  • Specialism : Customer Services, Customer Support
  • Post Date: June 4, 2024
  • Expires In : -9 Days
  • Applications 0
  • Views 707
Job Overview
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.

The main responsibilities of the position include:

    • Deal with clients’ inquiries via live chat, email and telephone
    • Perform personal clientele analysis and taking actions as required
    • Handle client inquiries appropriately and ensuring that high level service is provided
    • Promote available products and services to clients
    • Develop and maintain excellent relationships with prospective and existing clients
    • Cooperate effectively with other departments as required
    • Contribute to team effort by achieving targeted results

Main requirements:

    • Degree in a business-related field
    • Client handling experience in the financial services sector is a definite plus
    • Excellent oral and written skills in English
    • Ability to multitask and maintain a high-level of organization
    • Outstanding communication and interpersonal skills
    • Excellent computer literacy
    • Valid work permit required

Benefit from:

    • Private health insurance
    • Corporate pension fund
    • Intellectually stimulating work environment
    • Continuous personal development and international training opportunities


Are you interested in this position?

Apply by clicking on the “Apply Now” button below.

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XM is a leading international FinTech company, committed toshaping the future of online trading through innovative solutions. Establishedin 2009, XM has grown exponentially with a global team of over 1000 employeesaround the world. Headquartered in Cyprus, XM also operates from offices inGreece, UK,
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