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English-Speaking Customer Care Officer – Limassol

This job has been Expired
Job Overview

Reference Number: CCOEN1021

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Interested in this position?

Apply by clicking on the “Apply now” button below.

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Employer
This job has been Expired
XM
XM is a large and well-established globalindustry leader. Our extensive financial experience, state of the art tradingenvironment and dedicated customer support makes XM the broker of choice foronline investors.With its headquarters in Cyprus and offices in the US, UK, Australia, Greeceand UAE, XM c