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Customer Support & Sales Executive (VAC-B668)

  • Limassol, Cyprus
  • Job id : 381517262
  • Specialism : Customer Support
  • Post Date: August 22, 2022
  • Expires In : 324 Days
  • Apply Before: November 30, 2022
  • Applications 10
  • Views 617
Job Overview

Our client, a global award-winning online FX & CFD trading company, is currently looking to hire an experienced English Customer Support & Sales Executive to join their office in Limassol.

 

Responsibilities:

  • Responding to client queries relating to account management
  • Provide client support including technical, operational and basic trading
  • Responding to incoming inquiries from clients via email, live chat and telephone in a timely and professional manner
  • Promoting products and services to clients and optimizing customers’ satisfaction
  • Client relationship management
  • Assisting in the implementation of new procedures and processes
  • Adhere to revisions to existing compliance practices and procedures
  • Co-operation and participation with ongoing training program
  • Interacting with other departments as necessary to meet client’s needs
  • Maintaining professionalism at all instances

 

Requirements:

  • Fluency in English
  • Previous experience in a Customer Support role in FX will be considered an advantage
  • Attention to details and quality of work
  • Educated to a degree level
  • Client facing experience, preferably in a finance-related role
  • Genuine interest in financial markets
  • Experience using MT4 and MT5 platforms (basic trading knowledge an advantage, but not necessary)
  • Basic IT troubleshooting skills
  • Ability to perform in a fast-paced environment

Are you interested in this position?

Apply by clicking on the “Apply Now” button below.

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Employer
StaffMatters Recruitment Specialists
StaffMatters Recruitment has numerous clients across Cyprus who trust us with finding and introducing potential candidates to them for their job vacancies. These clients vary from foreign exchange companies, to legal firms, auditing firms, IT companies, retailers, insurance companies, oil & gas