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Client Support Agent (Forex) – Larnaca

  • Larnaca, Cyprus
  • Larnaca, Cyprus
  • Specialism : Customer Support
  • Post Date: August 3, 2022
  • Expires In : 24 Days
  • Apply Before: September 3, 2022
  • Applications 1
  • Views 546
Job Overview

Advance Career, on behalf of our client, a well-established CySec regulated Forex organisation, located in Larnaca, is seeking to recruit a Client Support Agent;

Responsibilities

  • Supporting clients with any inquiries, through the means of communication established
  • Respond promptly to customer inquiries, handling and resolving them accordingly
  • Provide existing and Prospective Clients with relevant information regarding the website, promotions and products offers by the Company
  • Obtain and evaluate all relevant information to handle inquiries correctly
  • Record details of all inquiries, comments and complaints
  • Directing requests and unresolved issues to the designated person and/or department
  • Providing assistance to Prospective Clients with respect to the Account Opening Process
  • Communicate and coordinate issues with other departments
  • Communicate precise and correct information at all times
  • Communicate and coordinate issues with other departments
  • Carries out any further duties assigned by their Line Manager

Qualifications

  • University/College Degree
  • Fluency in English any additional language will be considered an advantage
    I.T. Proficient
  • Minimum 2 years’ experience in Customer Support or HORECA roles
  • Excellent communication and organisational skills
  • The successful candidate must be able to work shifts on a 24/5 rotation

Benefits

  • An attractive remuneration package will be offered to the successful candidate.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below.

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Employer
Advance Career
With our headquarters in Limassol, Cyprus, Advance Career Ltd provides superior recruitment services for both locally based and international companies within the domestic sector. Advance Career brings a fresh and innovative approach to recruitment services, acting as liaison between the candidate a