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Arabic and Kurdish – Speaking Client Relations Managers – Athens

  • Athens, Greece
  • Athens, Greece
  • Specialism : Customer Support
  • Post Date: May 10, 2022
  • Expires In : 12 Days
  • Apply Before: June 10, 2022
  • Applications 0
  • Views 575
Job Overview

Reference Number: GR_CRMAR1122

The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team in Athens and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

  • Responsible for activating new client leads and follow up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary

Main requirements:

  • Degree in a business-related field will be a plus
  • Client handling experience in the financial services sector is a definite plus
  • Fluent in Arabic and Kurdish
  • Excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Are you interested in this position?

Apply by clicking on the “Apply now” button below.

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Employer
XM
XM is a large and well-established globalindustry leader. Our extensive financial experience, state of the art tradingenvironment and dedicated customer support makes XM the broker of choice foronline investors.With its headquarters in Cyprus and offices in the US, UK, Australia, Greeceand UAE, XM c